Privacy
Policy.

Effective Date: April 17, 2025

1. Introduction

Hollywood East Films LLC ("Hollywood East Films," "we," "us," or "our") is committed to protecting the privacy of visitors to our website and clients who engage our services. This Privacy Policy explains how we collect, use, and safeguard your information when you visit hollywoodeastfilms.co or contact us regarding our services.

2. Information We Collect

Information You Provide Directly

When you contact us through our website, booking form, email, or phone, we may collect:

• Name and contact information (email address, phone number)
• Property or business address (for location-based productions)
• Project details and requirements
• Payment information (processed securely through third-party payment processors)

Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on the Site
• Referring URLs
• Device type and operating system

This information is collected through standard web analytics tools and cookies. See Section 6 for our cookie policy.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Process bookings and payments
• Communicate regarding active or upcoming productions
• Send project updates, deliverables, and invoices
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information with:

• Service providers — third-party vendors who assist us with website hosting, analytics, payment processing, and communication tools, including GoHighLevel (CRM and booking platform). These providers are bound by confidentiality obligations.
• Legal compliance — when required by law, court order, or government authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, maintain business records, and comply with applicable legal requirements. Client project files and communications are generally retained for a minimum of three years following project completion.

6. Cookies

Our Site uses cookies — small text files stored on your device — to improve your browsing experience and analyze Site traffic. You may configure your browser to refuse cookies, though some features of the Site may not function properly if you do so.

We use the following types of cookies:

• Essential cookies — required for basic Site functionality
• Analytics cookies — help us understand how visitors interact with the Site
• Third-party cookies — set by embedded tools such as Vimeo video players and our chat widget

7. Third-Party Services

Our Site embeds content from third-party platforms including Vimeo (video hosting) and GoHighLevel (chat widget and booking tools). These services may collect information about your device and browsing behavior subject to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with on our Site.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

10. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain uses of your information

To exercise any of these rights, please contact us at chris@hollywoodeastfilms.co.

11. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information. California residents may request disclosure of the categories of personal information we collect and how it is used by contacting us at the address below.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted to this page with a revised effective date. Continued use of our Site following any changes constitutes acceptance of the updated Policy.

13. Contact

For questions or concerns regarding this Privacy Policy, please contact:

Hollywood East Films LLC
Atlantic Highlands, New Jersey
chris@hollywoodeastfilms.co
732.757.1490